YOUR INFORMATION. YOUR CONTROL.

Data DeletionA clear way to make a request.

Tell us which information you want removed. We’ll need to review the request and verify it relates to you before taking action.

PERSONAL INFORMATION REQUESTS

Current form status
Prepare & review only

Prepare your request ↓

Start with the essentials.

Provide your name, a contact email and any booking reference or WhatsApp number that helps us locate your records.

Do not include a CNIC number or image, payment slip, bank password, PIN or verification code. No document upload is needed here.

Review comes first.

We may need to verify your identity or authority to request deletion. Some records may need to be retained for an active booking, payment reconciliation, a dispute or applicable legal requirements.

A deletion request does not cancel a ticket or request a refund. We will explain any relevant limits when reviewing your request.

Know what happens next.

This form currently prepares a request in your browser. It does not submit an email, contact our team or delete information. After reviewing the draft, copy it and contact our team to arrange delivery.

Our deletion process covers information we control. WhatsApp, railway operators and other providers may retain separate copies under their own policies.

Read our Privacy Policy for more about information handling.

YOUR REQUEST

Let us know what to remove.

Fields marked with * are required. These details stay on this page until you choose to copy them.

This form does not submit a request yet.

You can prepare and review a draft below. No email is sent and no deletion takes place.

Data DeletionA clear way to make a request.

Let us know what to remove.

Review your request